A few words from my clients

The amazing Mel Troy has absolutely blown our mind with how she has helped us with the sale of our house over the last couple of weeks. When we picked an agent we went 100% with my gut feeling which told me that Mel was the one just a few seconds after I met her really.

We have sold for a lot more than we could have ever hoped for and I'm so grateful for all that she has done for us. She really made the process a lot less stressful than it could have been. Plus she's also hilarious! If you're planning on selling your house, I can not recommend Mel enough!

Gloria & Steve, Camborne

A couple of months ago we decided we were over being landlords. Having never sold a property before we really had no idea about the process.

After meeting with many lovely agents and getting a feel for the market we decided to put ourselves in the capable hands of Mel Troy from Clark and Co.

What a great decision. Mel made what can easily be a stressful process so much smoother.  She handled everything with a calm and professional manner.  She gave us some great advice on how to prepare our property.

As we were trying to sell an unfurnished house she suggested using their in house - home staging service. I have to be honest, that was one of the main things that drew me to this company. Their level of staging is excellent and transformed our house.

We got the result we wanted and both us and the buyer are really happy.  I can’t recommend Mel and the team at Clark & Co enough.

Diana & Alistair, Pukerua Bay

My son recently missed out on 5 local houses, then we found our ideal house with Clark & Co and of course the fantastic Mel. This house was at the top end of the budget however I found that by being open and honest with Mel, she was awesome to work with and has a lovely personality.  Through the process, I found her core values certainly came through of Integrity, Laughter, Family and a genuine desire of helping others. Mel provided quality advice, service and a wealth of real estate knowledge.  Her passion for her role certainly shines through, we appreciated all her assistance and my son now has a great house in Mana. Close to everything.

Ian, Papakowhai

I can highly recommend Mel to anyone as an agent when selling property.  She has worked tirelessly to get our property sold and has gone well beyond our expectations.  What a fantastic job you have done selling our property in Camborne.  Mel was very honest and open through the whole process. 

 

Jason Clark was also a great support through this process as well. 

 

I have found the whole team has been great to work with as they are very efficient and very approachable.  Best agent and agency I have ever worked with.  I’ll be recommending Clark & Co to all my friends and acquaintances.

 

Mel has always been helpful and cheerful with a ready smile.  Nothing was too much trouble.

 

My husband and myself wish you all the best with all your future property dealings.  I can only see a very good outcome for your future.

 

All the best.


Carol & Ian Cowley, Camborne

I would say Mel does far more beyond her job when it came to selling our house. She is flexible and always approachable when we needed different ideas or advice. With her active role in negotiation the selling process was made easy for us.  Thanks Mel for the hassle free selling experience.

James Wang, Whitby

Words can neither qualify nor quantify how helpful you where thought the whole process of selling our first home Mel. Me & the family are forever grateful too you for all your hard work thanks Mel and her Team 🤗😁

Michael & Shiori, Woodridge

Mel is fantastic. I chose Mel after meeting a number of agents. She is easy to work with, professional and has a great sense of humour.


As a first home seller, I was pretty nervous as I had already purchased a property and needed to sell mine ASAP. I needed have worried. Not only did Mel keep me up-to-date with how the selling process was going and what my options were, she worked hard for me and made it happen.

I had an excellent sales result that I am really happy with.

I would recommend Mel to anyone who is looking for an agent that is hardworking, responsive, honest and great to deal with. Thanks Mel!

Julie, Titahi Bay

We received exceptional service from Mel. She was always available to answer any concerns we had and give sound advice - not only throughout the duration of our listing, but also in the two years leading up to the sale of our home.  She understood the demands of working around a toddler's nap schedule, accommodating viewings and open homes to suit us.

She made the stressful process of selling a house very much less so with her sense of humour, wonderful communication skills and professionalism.

We couldn't have been happier with the outcome, and couldn't have asked for a better agent to deal with.

 

Many thanks Mel!

 

Tracey, Marty and Milla, Whitby

Mel is a rockstar! We have both bought and sold with Mel. She knew we had a short time frame to sell our property and managed this exceptionally well, she was organised and always available to help where required best of all we got the price we expected with the least amount of stress!  Gemma, Titahi Bay

Mel is fantastic to work with - I would whole-heartedly recommend her. She made the process of selling our house as easy as it could be, and went the extra mile throughout. She recommended a great marketing strategy, explained everything in clear and simplistic terms, was able to bring in a huge number of interested buyers, and kept us up to date and informed throughout the whole process. She answered texts/emails/calls right away, and was always available when we needed her. Most importantly, she secured us a number of great offers and we were thrilled with the result. If you’re buying and selling in the Porirua area, definitely go with Mel!

Benn & Julie, Plimmerton

Need an excellent Real Estate Agent look no further:  Mel Troy of Clark & Co. is your person,

  • Professional from beginning to end.

  • Went above and beyond her job description.

  • Worked with great enthusiasm ensuring we received the best possible outcome.

  • Leaving the entire process in Mel’s capable hands was the best thing we could have done.

  • We would highly recommend Mel for either selling your home or buying your future home.

  • Kind Regards

    Artur and Heather, Tawa

    We met Mel over a month ago when we decided to put our house on the market. We'd met with a few other agents and felt that Mel was perfect for us. This was our first time selling and Mel was able to guide us through the process with ease. Mel is extremely professional, a fantastic communicator and friendly (with a good sense of humour). A huge thank you Mel for everything you have done for us and for going over and above. We cannot recommend Mel highly enough.  Buy & Sell with Mel - you wont regret it. Nic & Keri, Camborne

    We recently purchased a property through Mel. We were out of town purchasers which is always difficult but Mel went the extra mile and did research for us, accommodated our often short notice viewing times and was always available to talk to on the phone. She promptly answered our questions, took the time to understand our needs and made the whole process a good one in a very taxing market.  We would highly recommend her.  Glenda and Andy

    Mel is fantastic.  Not only did she achieve an excellent result, but she is kind, personable, accommodating and most of all she understood the pressures of trying to sell a house when you have small children. She made the whole process stress-free and painless. I really appreciated her sense of humour and her willingness to work around our baby's schedule.  Mel always had time for us -  no matter how small the query. I would recommend her to anyone. Tania & Sean, Whitby

    Do you want a real estate agent that is professional, knowledgeable, passionate and enthusiastic without being over the top. As nervous sellers we were not looking forward to the prospect of selling our house. We instantly warmed to Mel and was so impressed at how she personalised her service to us. E.g when someone was coming to visit and I was at work and wanted the house to look perfect Mel would come 10minutes early just to check the benches were clean and the toys were picked up:) I was super impressed at how she brought calm to our household and taylor-made a plan that would work for us. She was patient and listened to our concerns along the way always professional and  bringing a sense of humour and pragmatism in the midst of emotion. I couldn't recommend Mel highly enough!!!!  Hilary & David, Camborne

    We are thrilled with the result of our property sale, thanks to Mel and team! Mel's presentation to us, her communication and advice was spot on, and we loved her friendly personable style. We definitely recommend Mel Troy, thanks again.  Dale and Marion, Paremata

    On behalf of my father Elisala and the family, I would like to take this opportunity to THANK YOU for your hard work in getting the house sorted for my family. What a great news to end the week with, and a great Fathers’ Day present for my dad. (For him it was like winning a Lotto).  I understand how it can be a stressful task to do, but you showed your willingness to get behind our goal and that is to get a HOME sooner than later.   Your service from day 1 is outstanding and excellent. No doubt you will get referrals from here onwards.  Will be in touch.  Thank you Eterei  Cannons Creek

    Mel has been amazing in helping me to find my first home. She has listened to what I can afford and what I want in a home, and worked hard to find me properties within that description, as well as found other properties that have shown me a different perspective. Mel has gone above and beyond the call of duty and showed me through numerous homes, even with her busy schedule.  Mel has a great manner in which you feel looked after as a buyer, yet not pushed into anything that makes you uncomfterable.  Thank you Mel for your hard work in helping me search for a new home, your dedication to your job and your clients is like no other.  Always, buy and sell with  Mel!  Kate, Camborne

    We recently purchased a property through Mel.  She was professional, friendly and always quick to respond with recent sale data and rental assessments etc.  We would definitely recommend Mel to anyone wishing to sell their home or purchase a new one.  Alicja, Takapuwahia

    Mel was thoroughly pleasant to work with and we would definitely consider her as our preferred agent if/when we next sell a property.

    Jill & Trevor Ede, Whitby

    Mel has been amazing throughout our whole house-buying experience. We were incredibly impressed by her honesty and integrity when showing us homes. Mel listened to what we needed and worked hard to help us find our home. She was always happy to help, and a friendly face at each home we viewed. Her genuineness and enthusiasm made what can be a tough process much easier. Thoroughly recommend

    Brad & Ruth, Titahi Bay

    Really appreciated the commitment and relaxed relationship with Mel who was with us for the long term. Came to see us in July last year to advise on things to do or not for our proposed make over and kept in contact since with advice. Selling a home is stressful but she made it as close to fun as it will ever get. Once on the market we had such positive contact from others in your team; all were courteous, polite and a pleasure to work with. I say “with” because it is a team effort and the seller’s input into the state of the property must be huge – we felt all our efforts were complemented by your team’s enthusiasm. Thank you to the whole team for a great result. In the realities of business I know we are just one sale of many each month but were made to feel special.

    Peter & Sandy, Whitby

    The moment we walked through the door at the Open Home Mel greeted us with a big smile, quite clearly proud of the home she was representing and passionate about the job she was doing. From that point on, nothing was too much trouble. Mel was always available accommodating our requirements as buyers and always communicating promptly. We bought the house and I’m happy to say the entire process was a pleasure particularly due to Mel’s friendly, efficient and dedicated manner. I would have no hesitation in recommending Mel to sell your home. Thanks again Mel

    Kim & John, Whitby

    When we first met Mel, we felt an immediate rapport with her. She gave us honest, straight-forward advice and answered all our questions. As first time vendors, we felt we could trust Mel to sell our house for a good price. She kept us informed every step of the way with emails, texts and phone calls – very reassuring – even helping us with packing boxes after the sale! The house sold less than a fortnight after listing, for more than we expected. The whole process went very smoothly and we can definitely recommend Mel.

    Liz & Chris, Whitby

    We recently sold our family home through Mel & we are thrilled with the outcome.

    This was our first time selling a house and we were incredibly nervous, but Mel was exactly what we needed - she was knowledgeable, honest and practical with her advice; She was communicative and always available to answer any of questions (no matter how silly!)  And when we hit a couple of speed bumps along the way she confidently and supportively guided us through.  Our stress levels were minimal (and apparently that’s not normal!) but we attribute that directly to Mel’s friendly disposition and professional integrity.  We hope to utilise her again in the future and we cannot recommend Mel highly enough – Sell with Mel – you won’t regret it! Chris & Shelley, Whitby

    We are so happy that we chose Mel. From the get go Mel made the whole process easy. She was always available for anything we needed, nothing was too much trouble. We sold our house and bought our new one on the same night thanks to Mel. She was in constant communication, as a consequence she took the stress out of the whole process. She exudes positive energy which reflects in her ability to get the job done with excellent results! I couldn't recommend Mel more.  Matt & Claire, Camborne

    Total superb agent. Awesome communication from start to finish which is what you need when selling. I recommend Mel as a confident top agent to deal with. Many many thanks in your work Mel Troy in selling our home within days on the market. Jessica & Jonathan Whitby

    We first met Met at an open home and she was friendly, knowledgeable and willing to help.  We explained what we were looking for and she gave us a few brochures then offered to take us through at a convenient time.  Throughout the process of then finding a property and subsequently putting an offer in, Mel was approachable, available at all times, and nothing was too much of a problem.  She replied promptly to all forms of communications and we certainly felt that nothing was too hard.  Thanks Mel!   Craig and Hannah, Titahi Bay

    Mel made the process of selling our house painless and as stress free as possible not to mention she sold it super-fast too! Mel was always available, at a moment notice, and has fantastic communication. Couldn’t recommend Mel highly enough. Thanks Mel!  Tara & Paul, Whitby

    Total superb agent. Awesome communication from start to finsh which is what you need when selling. I recommend Mel as a confident top agent to deal with.   Many many thanks in your work Mel Troy in selling our home within days on the market.  Jessica & Jonathan Whitby

    Thanks for all of your help selling my house Mel, you are awesome and I would always recommend you and use you for any work in the future.  You are now our family real estate guru.  Fiona, Ascot Park

    Working with Mel was a dream.  She made the whole process of marketing my property and getting it sold within a week completely painless.  Every step of the process was communciated with me and nothing was too much trouble for Mel. Larissa, Camborne

    We found working with Mel to be a breeze. Throughout the entire process she was friendly, professional and courteous.

    Thanks Mel for getting us into our beautiful first home! 

    From Sally & Wouter, Camborne

    Our first meeting with Mel was as she greeted us on the door step of our future new Home.  We had dropped in to the Open home a little late, and Mel just rolled with it, she was bubbly, knowledgeable and showed no sign of the stress we must have been causing her. We immediately decide this was the home we wanted and Mel ensured that everything went like clock work we even brought the completion date forward. Her attention to detail and willingness to go the extra mile for us, and the seller, is an exemplar for all agents to aspire to.

     

    Three months on and we are still in touch with Mel, still discovering things and asking questions. 

    Paul & Karin, Camborne

    When we decided to sell our home we met with several real estate agents and felt from the get-go that Mel was the perfect person for the job. She is friendly, knowledgeable and very easy to work with.

     

    A fantastic communicator, Mel always seemed to go the extra mile, keeping us informed during each step of the selling process. You can't argue with her results either - sold in 3 weeks! 

     

    We were thrilled to find our new home through Mel as well. She made sure the buying process was just as smooth and easy as our selling experience. Mel is personable, knowledgeable and professional. It is with great confidence that we highly recommend her services to all.

     

    Thank you for everything Mel. We love that we can now say we know how awesome it is to "Buy & Sell with Mel!" :) Dean & Kelly Eteveneaux, Pukerua Bay

    Mel is amazing! I first met Mel when one of her boys fell over in the street and i helped walk him home. I next saw Mel on the Sunday following, knowing Mel was in Real Estate i asked what she had for viewing, the conversation ended with Mel saying "im going to help you get into your first home" and sure enough, 4-5 months later it happened. Mel is such a bright & vibrant woman, she was always willing to go the extra yard in negotiations and be available at any time (but she must also sleep) - It would without a doubt recommend Mel to anyone i know, also because i know they will have a bit of fun with her too! Mel is too good at what she does, but knowing her sales background, of course she is, you can see the drive and determination written all over her! If i ever sell (which i hope i dont) or if i buy another, it will be with Mel, thats for sure!  Kit Quin, Whitby

    Hi Mel

    Thanks for all your help and advice. You certainly made things a lot less stressful than they could have been! We really appreciated the energy and enthusiasm you put into selling our house, and also the extra effort you put in to help us find a new house.

     

    See you soon.

    Vicki & Joanne, Whitby

    My experience buying a house with Mel has been the most amazing, stress free and friendly service anyone could ever imagine.

    There were times when i was a little frustrated and worried but Mel always made me feel better with a positive attitude and had time for me no matter what time of the day it was.

     

    Mel would be the only Real Estate Agent i would ever deal with in the future as she has excellent communication skills, professional, friendly and also positive attitude which makes the world of difference. You are amazing!   I definitely recommend Mel.  Paul & Rachelle, Papakowai

    We highly recommend Mel. We knew when we met that we wanted her to sell our house! Mel has been great throughout, keeping us updated at least weekly and always cheerful, personable and relatable. Plus, she managed to find us a new house too, so we really did 'Buy & Sell with Mel'!   Sarah and Dai, Camborne
     

    Amazing! Mel was the most delightful person to deal with when selling my house. Her exceptional communication, professionalism and enthusiasm made for an unbelievably stress free and quick sale. It was all over in the blink of an eyelid with no sleep lost. Thanks Mel   Janice Morgan, Titahi Bay

    If you want an agent who takes the time to listen, is caring, has a can do attitude and communicates really well. Then Mel Troy is your woman.
    We found Mel to be all those things and more. We were apprehensive about the selling process as this was our first experience, but Mel sat down and talked to us, spoke to us in detail, so we could understand the process and made us feel relaxed and that things were well in hand.  My husband and I couldn't recommend Mel highly enough.
    Bruce and Liz, Whitby

    "We were extremely fortunate in having Mel as our agent for both the sale of our home, and the purchase of our new property.  The sale of our home was a great experience, with Mel pulling out all the stops to get it listed quickly, and was flat out bringing people through.  As a result we had an offer within a few days of listing, and were soon unconditional.

    Mel also looked after us in trying to locate a suitable property to buy, and when we found one that also happened to be listed with Tommy’s, she went out of her way to show us through the property & was patient with us throughout the negotiation process.  Mel is a great communicator who works hard to get results, and is very professional in her approach.  We are so happy that we chose the right agent, and recommend Mel very highly”.  Jackie & Glenn, Plimmerton

    Mel is swell.  When it come to sales she casts a spell, and that way the house is sure to sell.  

    NR, Whitby

    A true professional from start to finish and an agent you can trust to get the job done. Excellent communicator, and a top sales person. Tommys is lucky to have her onboard!  Kim Kobialko, Whitby

    They say when you buy a property it is all about location, location, location. Well when you sell we soon realised that the most important thing is communication and Mel is fantastic. Weekly reports, regular phone call and texts. We would highly recommend her to others.  Chrissy & Richie, Camborne

    Working with Mel on the purchase of our new family home has restored my faith in real estate agents! Mel was always willing to listen and really took the time to understand exactly what we were looking for in our new home.

    Mel is approachable, knowledgeable and professional with a great sense of humor. We would not hesitate to use Mel in the future should we decide to sell the wonderful family home she found for us.   Jenny & Andrew Lambert, Whitby

    Mel was friendly, down to earth yet incredibly professional to deal with.  She kept us well informed and made us feel at ease throughout the whole process. We were given time and space to properly assess the property and put under no pressure to make a decision. She had a good relationship with the vendors and was at all times fair and trustworthy. We would highly recommend her and work with her again. Mel, you are a star! Leanne & Des Mulhern, Whitby

    We really enjoyed selling our house through Mel, she has a passion for what she does which really shines through when dealing with her.  She's motivated and driven which is a big thing when there is an urgency to sell your house!  She has a great sense of humour yet is very professional and to the point and onto it which is helpful when transitioning through each stage of the selling process.  Mel also understands that selling a house is not easy and more than a transaction.  We would definitely recommend Mel to get results. Thanks Mel, great job!  Lisa & Dan Fairbairn, Whitby

    Mel is everything that you want in a real estate agent. When we had to move back to the UK we needed someone that would get on with the job without us being present. We needed a trustworthy and autonomous agent who would get us the best deal but would get the house sold. We also wanted someone that would keep us in the loop with good and regular communications.

     

    Mel has been this and more. She worked really hard with integrity and tenacity to sell our house and then went well over and above expectations by stepping up to help us arrange an electrician, a plumber and roofers to meet purchaser conditions. Being remote was tricky and Mel used personal contacts and drive to get things done and to push the sale through.

     

    We were kept abreast of every step of the process with excellent weekly reports and fast and detailed emails and text messages (even at odd hours of the night for Mel). All of this was a massive reassurance for us.

     

    I would have no hesitation in recommending Mel to any potential vendor or in providing a reference. She really was fantastic. 
    Toby & Emma Wootton, United Kingdom

    Mel is a superstar. She organised a tenant for us for our rental in Titahi Bay whilst we were waiting for the house to sell, gave us new handles for the kitchen cupboards as she happened to have some spare at home, seriously, you want Mel to sell your property. We found her extremely reliable, proactive and supportive. Fabulous communication. She is such fun to work with and has a very high work ethic. Thoroughly recommend Mel. Hanne and Gavin, Island Bay

    Mel was a great help to us as first home buyers - patient and helpful, but also going the extra mile to make sure that buyer and vendor got to a good outcome. Her communication was particularly strong. - Anonymous, Couple moving from Wellington to Titahi Bay

    Mel, along with my daughter, was the motivation I needed to buy a house.  I had come to the conclusion there was nothing out there for me in my budget – I was so wrong.  Mel was patient (a complete saint), professional and thorough in the ‘house finding’ process.  I would consider myself a ‘hell’ buyer and she never once let on to me that I was! I wish Mel every success in her real estate career and I look forward to working with her again! Tracy Johnson, Plimmerton

    Mel, we enjoyed your sunny disposition and positive outlook.  We will certainly hand your name on if we get the chance. Happy Selling. 

    Kris & Pete, Papakowhai

    Mel was awesome to deal with; she listened and actively started looking out for houses that would suit me.  She always got back to me in a timely manner and made me feel looked after.  Rita DeAtouguia, Whitby.

    Mel was great when we sold our house.  I was very nervous of the prospect of moving and she supported me the whole way on a business and emotional level - it was like dealing with a very organised and helpful friend!  The house sold very quickly and she helped us to keep up with the speed at which everything was happening without getting too stressed.  It's not every day you sell a house and sometimes the jargon and process can be very confusing.  We valued her help in getting through it all.  David & Annette Preston, Whitby

    Mel is extremely friendly and knowledgeable. She was always happy to assist with any query and helped make our experience smooth and trouble-free' Liz & Mat, Camborne 

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